HairIQ™ is Adegen's personalized hair assessment. It takes about 3 to 5 minutes, asks about your hair loss, your history, and your preferences, and ends with a recommendation built around your answers and reviewed by a licensed physician.

<div style="font-family:&apos;Helvetica Neue&apos;,Helvetica,Arial,sans-serif;color:#000000;font-size:16px;line-height:1.5;">
<div style="border-radius:20px;border:1px solid #a8c3f2;background:#e8efff;padding:24px 24px 10px 24px;margin:0 0 28px 0;"><p style="margin:0 0 10px 0;font-size:12px;font-weight:500;letter-spacing:0.04em;text-transform:uppercase;color:#3973e1;">Quick answer</p><p style="margin:0 0 16px 0;">HairIQ&#x2122; is Adegen&apos;s personalized hair assessment. It takes about 3 to 5 minutes and asks focused questions about your hair loss, your history with treatments, your preferences, and a few health questions. At the end, you get a recommendation built around your answers: that might be a topical, an oral, both, or a shampoo-only routine. Every customer takes HairIQ&#x2122; before checkout, because it&apos;s how we make sure you start with something that actually fits your situation.</p></div>
<h2 style="font-size:22px;font-weight:400;color:#0c2045;letter-spacing:0;margin:32px 0 12px 0;" id="what-it-asks">What It Asks</h2>
<p style="margin:0 0 16px 0;">A short set of questions, no long medical forms:</p>
<ul style="margin:0 0 16px 0;padding-left:22px;">
<li style="margin:0 0 8px 0;">Your hair loss pattern: where you&apos;re losing hair, how much, and how fast</li>
<li style="margin:0 0 8px 0;">How long it&apos;s been going on</li>
<li style="margin:0 0 8px 0;">What you&apos;ve tried before and how it went</li>
<li style="margin:0 0 8px 0;">Whether you prefer a topical, an oral, or are open to whatever works best</li>
<li style="margin:0 0 8px 0;">Health and safety questions, including pregnancy status where it applies, so we don&apos;t recommend anything that isn&apos;t appropriate for you</li>
</ul>

<h2 style="font-size:22px;font-weight:400;color:#0c2045;letter-spacing:0;margin:32px 0 12px 0;" id="what-you-get-at-the-end">What You Get at the End</h2>
<p style="margin:0 0 16px 0;">A personalized results page with your recommended protocol and a plain explanation of why we recommend it, what each part of it does, what to expect over the first 90 days, and the clinical evidence behind it. If more than one option makes sense for you, you&apos;ll see them side by side so you can choose. From there, you can add the recommendation to your cart or take your time with it.</p>

<h2 style="font-size:22px;font-weight:400;color:#0c2045;letter-spacing:0;margin:32px 0 12px 0;" id="why-you-can-trust-it">Why You Can Trust It</h2>
<p style="margin:0 0 16px 0;">HairIQ&#x2122; isn&apos;t a quiz designed to upsell you. It&apos;s built on clinical guidelines, and it recommends what&apos;s appropriate for your situation rather than what costs the most: plenty of customers land on a shampoo-only routine. Nothing is prescribed on the strength of your answers alone. A licensed physician reviews your assessment and can adjust the protocol or decline it.</p>

<h2 style="font-size:22px;font-weight:400;color:#0c2045;letter-spacing:0;margin:32px 0 12px 0;" id="who-its-for">Who It&apos;s For</h2>
<p style="margin:0 0 16px 0;">Men and women who are serious about doing something about their hair, whether you&apos;re early in thinning or have been losing hair for years.</p>
<div style="border-radius:20px;border:1px solid #c9ced8;background:#f1f3f6;padding:24px 24px 10px 24px;margin:28px 0 0 0;"><p style="margin:0 0 10px 0;font-size:12px;font-weight:500;letter-spacing:0.04em;text-transform:uppercase;color:#3973e1;">Next steps</p><ul style="margin:0 0 16px 0;padding-left:22px;">
<li style="margin:0 0 8px 0;"><a href="https://adegen.com/pages/quiz" style="color:#3973e1;font-weight:500;" target="_blank" rel="noopener noreferrer">Take HairIQ&#x2122;</a>.</li>
<li style="margin:0 0 8px 0;">See our guide on <a href="https://help.adegen.com/en-US/How-does-HairIQTM-make-its-recommendations-7420446" style="color:#3973e1;font-weight:500;">how HairIQ&#x2122; makes its recommendations</a>.</li>
<li style="margin:0 0 8px 0;">See our guide on <a href="https://help.adegen.com/en-US/Can-I-retake-the-HairIQTM-assessment-7420448" style="color:#3973e1;font-weight:500;">retaking the HairIQ&#x2122; assessment</a>: yes, you can, and we explain when you should.</li>
</ul></div>
</div>

What is HairIQ™?

Your answers about your hair loss, your history, your preferences, and your health shape what HairIQ™ recommends. Safety comes first, then clinical fit, then your preference. A licensed physician reviews it before anything is prescribed.

<div style="font-family:&apos;Helvetica Neue&apos;,Helvetica,Arial,sans-serif;color:#000000;font-size:16px;line-height:1.5;">
<div style="border-radius:20px;border:1px solid #a8c3f2;background:#e8efff;padding:24px 24px 10px 24px;margin:0 0 28px 0;"><p style="margin:0 0 10px 0;font-size:12px;font-weight:500;letter-spacing:0.04em;text-transform:uppercase;color:#3973e1;">Quick answer</p><p style="margin:0 0 16px 0;">Your recommendation comes from your own answers: your hair loss pattern, how long it&apos;s been going on, what you&apos;ve already tried, what you&apos;re open to, and the health and safety questions you answer along the way. Safety comes first, then what&apos;s clinically appropriate for where you are, then your preference. HairIQ&#x2122; guides the recommendation, but it doesn&apos;t make the final call: a licensed physician reviews it before anything is prescribed, and can adjust it or decline it.</p></div>
<h2 style="font-size:22px;font-weight:400;color:#0c2045;letter-spacing:0;margin:32px 0 12px 0;" id="what-shapes-your-recommendation">What Shapes Your Recommendation</h2>
<p style="margin:0 0 16px 0;">Three things, in this order:</p>
<ol style="margin:0 0 16px 0;padding-left:22px;">
<li style="margin:0 0 8px 0;"><strong style="font-weight:500;color:#0c2045;">Safety:</strong> Some treatments aren&apos;t appropriate for some people, and that isn&apos;t negotiable. If you&apos;re pregnant or trying to conceive, we won&apos;t recommend hair loss medications at all: we&apos;ll recommend a shampoo routine that&apos;s safe to use now, and you can revisit medications later.</li>
<li style="margin:0 0 8px 0;"><strong style="font-weight:500;color:#0c2045;">Clinical fit:</strong> What we recommend tracks how much hair you&apos;re losing and how long it&apos;s been happening. Early thinning and years of loss don&apos;t call for the same protocol.</li>
<li style="margin:0 0 8px 0;"><strong style="font-weight:500;color:#0c2045;">Your preference:</strong> Within what&apos;s safe and appropriate for you, what you tell us you want governs. If you only want a topical, we won&apos;t recommend orals around it.</li>
</ol>
<p style="margin:0 0 16px 0;">Your recommendation is built from those answers rather than picked off a menu. If you say you&apos;re open to anything but then decline every oral medication, you won&apos;t be handed an oral protocol anyway. What you actually told us is what you get.</p>

<h2 style="font-size:22px;font-weight:400;color:#0c2045;letter-spacing:0;margin:32px 0 12px 0;" id="a-physician-makes-the-final-call">A Physician Makes the Final Call</h2>
<p style="margin:0 0 16px 0;">This is the part that matters most, and it&apos;s the reason you can trust the recommendation. Before anything ships, a licensed physician reviews your full intake: your HairIQ&#x2122; answers plus a brief health questionnaire. They confirm the protocol is appropriate for you, and they can adjust it, swap something out, or decline to prescribe. That&apos;s a real review by a licensed clinician, not a rubber stamp on whatever the assessment produced.</p>
<p style="margin:0 0 16px 0;">It&apos;s also why your card is authorized at checkout but only charged once a physician approves your protocol.</p>

<h2 style="font-size:22px;font-weight:400;color:#0c2045;letter-spacing:0;margin:32px 0 12px 0;" id="what-if-i-disagree-with-my-recommendation">What if I Disagree With My Recommendation?</h2>
<p style="margin:0 0 16px 0;">You&apos;re not locked in. A few options:</p>
<ul style="margin:0 0 16px 0;padding-left:22px;">
<li style="margin:0 0 8px 0;">Retake HairIQ&#x2122; with updated answers if your situation has changed (see our guide on <a href="https://help.adegen.com/en-US/Can-I-retake-the-HairIQTM-assessment-7420448" style="color:#3973e1;font-weight:500;">retaking the HairIQ&#x2122; assessment</a>)</li>
<li style="margin:0 0 8px 0;">Raise it with your Adegen telehealth provider during your consultation: they can adjust based on your full medical history</li>
<li style="margin:0 0 8px 0;">Message support and we&apos;ll route you to the right place</li>
</ul>
<div style="border-radius:20px;border:1px solid #c9ced8;background:#f1f3f6;padding:24px 24px 10px 24px;margin:28px 0 0 0;"><p style="margin:0 0 10px 0;font-size:12px;font-weight:500;letter-spacing:0.04em;text-transform:uppercase;color:#3973e1;">Next steps</p><ul style="margin:0 0 16px 0;padding-left:22px;">
<li style="margin:0 0 8px 0;"><a href="https://adegen.com/pages/quiz" style="color:#3973e1;font-weight:500;" target="_blank" rel="noopener noreferrer">Take HairIQ&#x2122;</a>.</li>
<li style="margin:0 0 8px 0;">See our guide on <a href="https://help.adegen.com/en-US/What-happens-at-my-telehealth-consultation-7420295" style="color:#3973e1;font-weight:500;">what happens at your telehealth consultation for what the physician review covers</a>.</li>
</ul></div>
</div>

How does HairIQ™ make its recommendations?

Yes, you can retake HairIQ™ anytime, at no charge, if your situation, preferences, or eligibility change. A new result doesn't change your subscription automatically: any protocol change needs physician sign-off before it ships.

<div style="font-family:&apos;Helvetica Neue&apos;,Helvetica,Arial,sans-serif;color:#000000;font-size:16px;line-height:1.5;">
<div style="border-radius:20px;border:1px solid #a8c3f2;background:#e8efff;padding:24px 24px 10px 24px;margin:0 0 28px 0;"><p style="margin:0 0 10px 0;font-size:12px;font-weight:500;letter-spacing:0.04em;text-transform:uppercase;color:#3973e1;">Quick answer</p><p style="margin:0 0 16px 0;">Yes, you can retake HairIQ&#x2122; anytime. We recommend doing it if your situation has changed, if you want to explore a different protocol, or if you&apos;ve been on treatment for a while and want to see what HairIQ&#x2122; would recommend now. Retaking the assessment doesn&apos;t change anything on your current subscription automatically. Any protocol change needs to be confirmed with your telehealth physician before it ships.</p></div>
<h2 style="font-size:22px;font-weight:400;color:#0c2045;letter-spacing:0;margin:32px 0 12px 0;" id="when-to-retake-it">When to Retake It</h2>
<p style="margin:0 0 16px 0;">A few situations where retaking HairIQ&#x2122; is the right move:</p>
<ol style="margin:0 0 16px 0;padding-left:22px;">
<li style="margin:0 0 8px 0;"><strong style="font-weight:500;color:#0c2045;">Your hair loss situation has changed</strong>
<ul style="margin:0 0 16px 0;padding-left:22px;">
<li style="margin:0 0 8px 0;">You&apos;ve stabilized and want to step down to a maintenance protocol</li>
<li style="margin:0 0 8px 0;">Your loss has accelerated and you want to step up</li>
<li style="margin:0 0 8px 0;">You&apos;ve completed an initial 90+ days and want to reassess</li>
</ul>
</li>
<li style="margin:0 0 8px 0;"><strong style="font-weight:500;color:#0c2045;">Your preferences have changed</strong>
<ul style="margin:0 0 16px 0;padding-left:22px;">
<li style="margin:0 0 8px 0;">You started topical-only and are now open to a DHT blocker</li>
<li style="margin:0 0 8px 0;">You started oral-only and want to add a topical</li>
<li style="margin:0 0 8px 0;">You&apos;ve decided you&apos;d like to explore Tadalafil as a protective layer</li>
</ul>
</li>
<li style="margin:0 0 8px 0;"><strong style="font-weight:500;color:#0c2045;">Your eligibility has changed</strong>
<ul style="margin:0 0 16px 0;padding-left:22px;">
<li style="margin:0 0 8px 0;">You&apos;ve moved past pregnancy or are no longer trying to conceive</li>
<li style="margin:0 0 8px 0;">A medical situation that previously gated certain treatments has resolved</li>
</ul>
</li>
<li style="margin:0 0 8px 0;"><strong style="font-weight:500;color:#0c2045;">You want a second look</strong>
<ul style="margin:0 0 16px 0;padding-left:22px;">
<li style="margin:0 0 8px 0;">You took the assessment quickly the first time and want to redo it with more thought</li>
<li style="margin:0 0 8px 0;">You weren&apos;t sure how to answer a specific question and want to retake with better information</li>
</ul>
</li>
</ol>

<h2 style="font-size:22px;font-weight:400;color:#0c2045;letter-spacing:0;margin:32px 0 12px 0;" id="how-to-retake-it">How to Retake It</h2>
<p style="margin:0 0 16px 0;">Go to <a href="https://adegen.com/pages/quiz" style="color:#3973e1;font-weight:500;" target="_blank" rel="noopener noreferrer">the HairIQ&#x2122; assessment</a> and start fresh. There&apos;s no charge to retake it. You&apos;ll get a new recommendation based on your new answers.</p>

<h2 style="font-size:22px;font-weight:400;color:#0c2045;letter-spacing:0;margin:32px 0 12px 0;" id="what-happens-next">What Happens Next</h2>
<p style="margin:0 0 16px 0;">A new HairIQ&#x2122; result by itself does not change your current subscription. To act on the new recommendation:</p>
<ul style="margin:0 0 16px 0;padding-left:22px;">
<li style="margin:0 0 8px 0;">If the new protocol changes your topical variant (for example, A5 to A15F), message support or your telehealth provider. A variant change requires physician approval before it ships. See our guide on <a href="https://help.adegen.com/en-US/How-do-I-swap-my-topical-formula-7420409" style="color:#3973e1;font-weight:500;">swapping your topical formula</a>.</li>
<li style="margin:0 0 8px 0;">If the new protocol adds or removes a medication, your telehealth provider needs to review and approve.</li>
<li style="margin:0 0 8px 0;">If the new protocol is the same as your current one, no action is needed. You&apos;re already on it.</li>
</ul>

<h2 style="font-size:22px;font-weight:400;color:#0c2045;letter-spacing:0;margin:32px 0 12px 0;" id="why-we-dont-auto-change-your-subscription">Why We Don&apos;t Auto-Change Your Subscription</h2>
<p style="margin:0 0 16px 0;">Hair loss treatment isn&apos;t a product you switch like a flavor. Any protocol change should be reviewed by your physician based on your full history, including what you&apos;ve already been taking. Auto-applying HairIQ&#x2122; changes to live subscriptions would skip that review.</p>

<h2 style="font-size:22px;font-weight:400;color:#0c2045;letter-spacing:0;margin:32px 0 12px 0;" id="can-i-just-keep-retaking-it-to-see-different-recommendations">Can I Just Keep Retaking It to See Different Recommendations?</h2>
<p style="margin:0 0 16px 0;">You can, but the assessment is built on real clinical inputs, so changing one answer to land on a different protocol generally moves you away from what&apos;s clinically appropriate. If you&apos;re trying to land on a specific protocol that HairIQ&#x2122; isn&apos;t recommending, message us. We&apos;ll connect you with your telehealth provider to talk through what&apos;s actually going on.</p>
<div style="border-radius:20px;border:1px solid #c9ced8;background:#f1f3f6;padding:24px 24px 10px 24px;margin:28px 0 0 0;"><p style="margin:0 0 10px 0;font-size:12px;font-weight:500;letter-spacing:0.04em;text-transform:uppercase;color:#3973e1;">Next steps</p><ul style="margin:0 0 16px 0;padding-left:22px;">
<li style="margin:0 0 8px 0;"><a href="https://adegen.com/pages/quiz" style="color:#3973e1;font-weight:500;" target="_blank" rel="noopener noreferrer">Retake HairIQ&#x2122;</a> anytime.</li>
<li style="margin:0 0 8px 0;">See our guide on <a href="https://help.adegen.com/en-US/How-do-I-swap-my-topical-formula-7420409" style="color:#3973e1;font-weight:500;">swapping your topical formula if you want to change variants</a>.</li>
<li style="margin:0 0 8px 0;">For protocol-change conversations, message support and we&apos;ll connect you with your provider.</li>
</ul></div>
</div>

Can I retake the HairIQ™ assessment?

Looking for support? Our team is here to answer any questions you may have.

Shop

Account

Adegen

HairIQ™ Assessment

Answer Templates

What is ARB™ technology?

What is the difference between A5 and A15?

What is a DHT blocker and do I need one?

What is the difference between finasteride and dutasteride?

What is Oral Minoxidil and how is it different from topical?

What is Oral Dutasteride / Finasteride?

What is Oral Tadalafil and why does Adegen offer it?

What is ARB™ Shampoo+?

How do I use the Exfoliation Brush?

How do I use the Microderm Scalp Roller?

What is the ARB™ Complete Regrowth Kit?

Are Adegen products vegan, cruelty-free, or safe for my situation?

Can I buy a replacement sprayer pump or extra accessory?

What is CryoSafe™ technology?

What is DermalDrive™ delivery?

How is Adegen different from other hair loss treatments?

Can I buy one-time, without a prescription or subscription?

What is a compounded medication and why is mine made this way?

Products & Treatments

How does the Adegen telehealth process work?

What happens at my telehealth consultation?

How long does prescription approval take?

I was denied a prescription: what now?

Can my prescription be changed after the consultation?

Will Adegen interact with my other medications or supplements?

Why do you need my ID and photos?

Why am I being asked to record a video?

Can I transfer a prescription I already have from another doctor?

How do I message my Adegen provider after I start treatment?

When does Adegen charge my card during the telehealth process?

How long is my prescription valid and how do renewals work?

Telehealth & Prescriptions

Are there side effects from finasteride or dutasteride?

What is Tadalafil and how does it help with DHT blocker side effects?

Is Oral Minoxidil safe?

Can women use Adegen products?

Is it safe to use Adegen products during pregnancy?

My scalp is irritated, itchy, or burning: is this normal?

Side Effects & Safety

How does the Adegen subscription work?

How do I pause or skip my subscription?

How do I cancel my subscription?

How do I swap my topical formula?

How do I change my subscription cadence?

I'm having trouble cancelling my subscription

How do I update the email or phone number on my account?

How do I unsubscribe from emails or text messages?

Why am I getting unexpected charges or extra products in my shipment?

What happened to my subscription after the relaunch?

Can I pay with insurance, HSA, or FSA?

How do I update the payment card on my subscription?

Subscriptions & Account

Where is my order?

My order arrived damaged: what do I do?

How do I return a product?

How do I edit or cancel an order before it ships?

How do I change my shipping address?

My package says "delivered" but I never received it: what do I do?

Why was my card declined or charged incorrectly?

Where is my refund?

Why isn't my discount code working?

My order is missing items or I got the wrong item: what do I do?

Why is my shipment delayed?

Do you ship internationally?

Checkout says it can't deliver to my address: what's going on?

Orders & Shipping

When will I see results?

I've been using the product for 30 days and don't see results: is this normal?

Why am I shedding more after starting treatment?

I've been on Adegen for 6+ months and I'm not seeing results: what now?

What happens if I stop using Adegen?

Do I need to use Adegen long-term?

Will Adegen work for my type of hair loss?

What should I do if I miss a dose or a few days of treatment?

Results & Expectations

How do I become an Adegen ambassador or affiliate?

Partnerships & More