Can I retake the HairIQ™ assessment?Updated 16 hours ago
Quick answer
Yes, you can retake HairIQ™ anytime. We recommend doing it if your situation has changed, if you want to explore a different protocol, or if you've been on treatment for a while and want to see what HairIQ™ would recommend now. Retaking the assessment doesn't change anything on your current subscription automatically. Any protocol change needs to be confirmed with your telehealth physician before it ships.
When to Retake It
A few situations where retaking HairIQ™ is the right move:
- Your hair loss situation has changed
- You've stabilized and want to step down to a maintenance protocol
- Your loss has accelerated and you want to step up
- You've completed an initial 90+ days and want to reassess
- Your preferences have changed
- You started topical-only and are now open to a DHT blocker
- You started oral-only and want to add a topical
- You've decided you'd like to explore Tadalafil as a protective layer
- Your eligibility has changed
- You've moved past pregnancy or are no longer trying to conceive
- A medical situation that previously gated certain treatments has resolved
- You want a second look
- You took the assessment quickly the first time and want to redo it with more thought
- You weren't sure how to answer a specific question and want to retake with better information
How to Retake It
Go to the HairIQ™ assessment and start fresh. There's no charge to retake it. You'll get a new recommendation based on your new answers.
What Happens Next
A new HairIQ™ result by itself does not change your current subscription. To act on the new recommendation:
- If the new protocol changes your topical variant (for example, A5 to A15F), message support or your telehealth provider. A variant change requires physician approval before it ships. See our guide on swapping your topical formula.
- If the new protocol adds or removes a medication, your telehealth provider needs to review and approve.
- If the new protocol is the same as your current one, no action is needed. You're already on it.
Why We Don't Auto-Change Your Subscription
Hair loss treatment isn't a product you switch like a flavor. Any protocol change should be reviewed by your physician based on your full history, including what you've already been taking. Auto-applying HairIQ™ changes to live subscriptions would skip that review.
Can I Just Keep Retaking It to See Different Recommendations?
You can, but the assessment is built on real clinical inputs, so changing one answer to land on a different protocol generally moves you away from what's clinically appropriate. If you're trying to land on a specific protocol that HairIQ™ isn't recommending, message us. We'll connect you with your telehealth provider to talk through what's actually going on.
Next steps
- Retake HairIQ™ anytime.
- See our guide on swapping your topical formula if you want to change variants.
- For protocol-change conversations, message support and we'll connect you with your provider.