How long is my prescription valid and how do renewals work?Updated 3 hours ago

How Long a Prescription Lasts

Most Adegen prescriptions are valid for up to 12 months. The exact window depends on the specific medication and the telehealth regulations in your state, and your physician sets it as part of your review. You'll never be asked to track an expiration date yourself; the renewal process is built into your subscription.

How Refills Work

There's no pharmacy run and no refill request to remember:

1. Your subscription stays active on the cadence you chose.
2. Each shipment is issued as a refill under your active prescription.
3. Your physician stays attached to your file, and treatment continues as long as it remains appropriate for you.

When a Follow-Up Happens

If your medical situation changes, or your prescription is approaching the end of its validity window, the reviewing physician may request a follow-up before issuing additional refills. This is usually a short check-in through your patient portal, not a full re-do of your intake. Responding promptly keeps your shipments on schedule.

This is also why keeping your health information current matters: if you start a new medication or your health changes, message your provider so your file reflects it before your next review.

What If My Subscription Lapses?

Refills are tied to an active subscription. If you cancel and later want to restart, your physician will review your file again before new medication is issued; depending on timing, that can mean a fresh review rather than a simple reactivation. If you're thinking about pausing instead, see our guide on how to pause or skip your subscription. That keeps your treatment continuity intact.